Shipping policy

Saliseal Shipping Policy

1. Shipping methods and costs
1.1 Saliseal offers different shipping methods depending on the destination country and region.
1.2 Shipping costs are calculated based on weight, size, destination and the chosen shipping method.
1.3 The shipping costs are clearly stated during the ordering process.
1.4 Any customs duties or import taxes are borne by the recipient. You can use the following HS code for our products “HS 6306.12” to calculate any import duties. You can easily do that yourself via this link

2. Processing time
2.1 Once your order has been placed and payment has been received, we aim to process your order as quickly as possible.
2.2 Processing time may vary depending on product availability and any special requests.
2.3 We aim to dispatch your order within 1-3 working days of receipt of payment. However, please note that delivery times may vary depending on the destination and external factors.

3. Delivery
3.1 Saliseal uses reliable shipping partners to ensure the delivery of your orders.
3.2 Once your order has been shipped, you will receive a shipping confirmation with tracking information, if available.
3.3 The estimated delivery time is stated during the ordering process and depends on the destination and the shipping method.

4. Non-reception or lost packages
4.1 In the event that you do not receive your order within the estimated delivery time, we request that you contact our customer service.
4.2 If a package is considered lost, we will investigate with the shipping partner to clarify the situation and find a solution.

5. Address information
5.1 Please ensure that you provide correct and complete address information during the ordering process.
5.2 Saliseal is not responsible for delays or problems